McDonald’s refuses homeless woman tap water – so man in queue does something amazing


You’d think that McDonald’s would allow homeless people tap water.

But one customer says his “heart was broken” after one woman was  denied a ” basic human right “.

McDonalds Homeless

Jonathon Pengelly, from Cardiff, says that he encountered the scenario after a big night out. He was standing in the queue at his local branch early on Sunday morning.

“I finished my night out, ended up in the dreaded McDonald’s queue,” Pengelly explains.

“I couldn’t help but notice the lady in front me, all she asked for was a cup of hot water.

“The member of staff told her no. I don’t know what was going through their mind but a lady, clearly homeless was asking for a basic human right; and for a multi billion pound company, for them to say no is disgusting!”
The reveller, moved to act, offered to buy the lady some food. She ordered a single cheese burger.

Pengelly and his friends bought her as much as they could carry. But when it came to say goodbye, he decided to do more.

He adds in his Facebook post: “I couldn’t just leave this lady go, she was so warming and so lovely.”


Jonathon Pengelly and Polly

Pengelly says that he got talking to the homeless woman and her friend. He found out that the woman he met in McDonald’s was Polly.

“When I got to speak to them I was genuinely shocked at their story and how educated they were,” he writes.

“So full of life and enthusiasm and they literally have nothing!

“I cried my eyes out.”

According to Pengelly, he invited Polly and her friend back to his home and cooked her more food for the coming nights.

Polly and her friend had showers, brushed their teeth, and said they “have never felt so appreciated”.

Pengelly’s story has been shared more than 30,000 times. He hopes it’ll inspire others to do similar “small acts of kindness”.

McDonald’s has declined so far to comment on its policy on giving homeless people water

source: Daily Mirror


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  1. I think that’s awesome,I was once homeless so I too know how it feels like to be denied and feel that way the way some people treat you look at you,they need to learn to be kind giving loving and imagine themselves in their shoes, it’s NO FUN,but once in a while you find a kind person and you ALWAYS will remember them,Jesus sent them to you I believe.Anyways your AWESOME and keep up the kindness you won’t be forgotten in more than one way.

  2. I seriously cannot stop crying over this I remember when I was homeless about 10 years ago sitting outside of a Burger King just sitting there crying and I’m hungry and thirsty they wouldn’t give me a cup of water ,wouldn’t let me use their bathroom ,I was so hungry I thought I was just going to die !! And there was these guys panhandling getting Burgers and Fries and money from all different kinds of people I’ve always been too proud to sit there and beg for money so I just sat there hungry watching them eat and not one of them offered me anything but yet they claim to be homeless like me so shame on all the people who don’t care for others for other human beings everywhere!!! I have my own little one-bedroom apartment now I’ve lived here by myself for almost 8 years and I love what I’ve accomplished and everything under my roof belongs to me that I paid for on my own!! I feel so good about life and there’s nothing I wouldn’t do for another human being, if I had the means to do so I find it a hard struggle sometimes just getting by but at least I know I have a bed to sleep in every night and a roof over my head and my own cup of water when I’m thirsty I wish all those billionaires and Millionaires and everybody out there could pull together so that everybody could have their own bed to sleep in a roof over their head and their own drink of water !! Not just because I was homeless once , but because it’s just the right thing to do !! God bless everybody!!! ❤❤❤

  3. These stories are unfortunately not unique. To think that such inhuman treatment of the less fortunate would or could be denied the simplest act of kindness is shameful! Charity should be the Soul of a corporation not Greed! God is watching us all! No one should ever become Homeless nor Hungry, No One! 🙏

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